Privacy Policy
At FreddyMart, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By accessing our website, purchasing products, or using our services, you agree to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
We may collect personal details such as your:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through third-party payment providers)
1.2 Non-Personal Information
We may collect non-identifiable data including:
- IP address
- Browser type and version
- Pages visited and time spent on the website
- Device information
1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience and analyze website performance. You can control cookie preferences through your browser settings.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Communicate promotions, offers, and updates (with your consent)
- Improve our services and website functionality
- Comply with legal and regulatory requirements
3. Information Sharing
We do not sell, rent, or share your personal information with third parties except in the following circumstances:
- Service Providers: Trusted partners who assist with payment processing, shipping, marketing, and IT services.
- Legal Obligations: When required to comply with legal obligations or protect our rights.
4. Data Security
We implement robust security measures to protect your personal data, including encryption, secure servers, and regular monitoring for vulnerabilities. However, no online data transmission is 100% secure.
5. Your Rights
You have the right to:
- Access and review your personal information.
- Request correction of inaccurate or outdated data.
- Opt-out of marketing communications.
- Request deletion of your personal information (subject to legal requirements).
To exercise these rights, contact us using the details below.
6. Third-Party Links
Our website may contain links to third-party sites. FreddyMart is not responsible for the privacy practices of external websites. Please review their privacy policies independently.
7. Children’s Privacy
FreddyMart does not knowingly collect information from children under 13. If we become aware of such data, it will be deleted immediately.
8. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on our website with the revised effective date.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: +233536503081
- Address: D378 Sebor Street
Effective Date: 16th January, 2025
Thank you for trusting FreddyMart with your information.